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Customer Service

Save Time & Money 

Scenaric optimizes your customer service interactions with a two-way mobile channel.

Shorten your customer handle time and resolve cases faster - while offering a great customer experience.

  • ​Let customers know help is on the way

  • Get user details using shared forms

  • Help customers solve simple issues on their own

  • Receive customer photos & videos describing their situation

  • Enable customers to report issues using self-service​​

  • Quick user ID verification

  • Receive customer location in seconds

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