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Hotels

A Game Changer in Customer Experience

Scenaric is perfect for hotel guests who are always on-the-go, the ideal tool for brief mobile customer engagement. 

 

Stay connected with your guests before, after and during their stay, without requiring any app download or installation. 

Before Arrival:

  • Send info packages & promotions

  • Personalized messaging on day of arrival

  • Get notified when guests are on their way

  • Up-sell based on real-time hotel & customer status

During Stay:

  • A direct communication channel with the staff

  • Offer tours, food delivery & room service

  • An easy way for guests to report issues

  • Guests can share their location when touring the city

  • Send instructions during emergency situations

On Leave:

  • Send last-minute gifts

  • A simple way for guests to leave feedback on social media and Trip Advisor

  • Collect customer feedback for internal use

  • Get more downloads of your hotel's Native Mobile App

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